1. On the ticket view page.
2. Click on the files button.
3. Click the action menu located on the file link.
4. Select detach from the drop-down menu.
English
![String Format.png]](https://support.fu3e.com/hs-fs/hubfs/String%20Format.png?height=26&name=String%20Format.png){kind=small}
1. On the ticket view page.
2. Click on the files button.
3. Click the action menu located on the file link.
4. Select detach from the drop-down menu.